Agency Zoom (with Tolga Demirel)

The world of insurance is constantly adapting to meet the needs of today’s clients- but how much is that change going to affect independent agents? Agency Zoom’s co-founder Tolga Demirel has the answers- and some solid advice for agencies stuck in a sales rut. This episode tackles automation in the insurance agency, increasing client retention, and how exactly Agency Zoom is changing the game for overworked agents.


Welcome to Episode 38


Tolga started out by building an Allstate agency from the ground up. After a great first few months, he noticed that sales had started to plateau, and that his team was bogged down with service work and couldn’t find time to close sales.

He knew he had to find a solution.  The answer…AgencyZoom.

AgencyZoom is focused on helping agents sell more, increase their client retention, and provide production-boosting data. As Tolga puts it, agents have too much to do, and too little time.

AgencyZoom focuses on making the selling experience fun again, while providing valuable information that helps agencies hit their goals. I was excited to talk to Tolga because he’s great at boiling down what a client needs to make sure their needs are being met. He takes a lot of time to understand which clients need what kind of interfacing- and that personal touch makes all the difference.


My 2 biggest takeaways from this episode are:

  • Having clear goals for each person in the office to accomplish every day increases their feeling of self-accomplishment, which in turn reduces turnover and increases productivity.
  • Insurance agencies are in the business of sales.  In fact, you can’t have an agency, without sales.  Knowing that, every agency should have  large focus on the sales process.

“There’s a lot of talk about complete transformations of the insurance industry- that’s all hype. Things are gonna change, but being an independent agent is going to be more important now than ever.” (Tolga Demirel, AgencyZoom Co-Founder)

Watch the show below or catch it on our podcast all the way at the top.